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Technology Partner

Mindsay & Vonage: Building Chatbots & Voicebots for personalized CX at scale

 

 

Who we are

Mindsay’s Customer Service Chatbot platform allows Vonage customers to achieve more ROI in Customer Service (CX) and higher CSAT for their users. Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. 

From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and the lowest total cost of ownership.

How we work with Vonage

Mindsay integrates with Vonage APIs to build smooth and personalized customer experiences at scale on any channel.

Industries
  • eCommerce/Retail
  • Hospitality/Travel/Transportation
  • Media
  • Financial Services/Insurance
Areas of Focus
  • Customer Engagement
  • Call Center
  • Hospitality
  • Business Productivity
  • eCommerce
  • Support
  • AI/Chatbot
  • Transportation
  • Marketing

Resources

Find a Vonage API partner solution

Vonage API partners build, integrate, and help implement unique communications experiences with our APIs that accelerate business—and attract and retain customers like never before. Search our partner finder to find the right one for your business.
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