VBC for Office 365 integration helps streamline business operations and improves real-time efficiencies with every inbound and outbound call.
- Click-to-dial to automatically log all inbound/outbound calls in Outlook.
- Run detailed voice activity reports with just a click.
- Take notes by recording all inbound/outbound calls.
- Tag calls in Outlook with notes, date and time, or duration.
- Empower admins to enable an auto open call log window, define minimum character limits in call notes, and customize call noting subjects.
- Quickly add unrecognized phone numbers to new or existing contacts.