We’ve got you covered from every angle. Once you complete your purchase, you will:
Check your email
When you complete your purchase, check your inbox right away.
You’ll receive a welcome email that contains your account number, plus instructions on setting up account access, creating a password and security question, and activating your account.
Read the guide
You’ll also get a link to our Onboarding Guide, that contains important information for set up and future needs.
It will cover everything you need to know for how to plug in and/or download the mobile app and start making calls.
Watch the video
Ready to do even more with your account? Here’s a video you can watch to learn about additional self-service options that will save you time and money in managing your Vonage services.
As you’ll see, it’s really easy to configure your account yourself through our Admin Portal.
Simple steps to Vonage Business Communications phone service
You purchased your plan, received the welcome email, and logged into your new account. What's next?
How can we help? By making the simple even simpler
A hallmark of the Vonage Business Communications phone system is its simplicity. It's cloud-based, so there's no on-premises server equipment. You can easily configure your business phone system, but to ensure maximum productivity, we provide robust support whenever you need it.
Support when you need it
We know that many customers prefer to customize or learn more about the system on their own, so we've built our Vonage Business Communications support website to be both comprehensive and empowering.
- Step-by-step instructions on configuring features
- Live chat
- How-to videos
- Constant updates as new features are introduced and upgraded
It’s all part of our commitment to help you efficiently and effectively use our services by offering self-service materials wherever and whenever you need information at your fingertips.
Account administrators also have access to our self-service tools, including:
Step-by-step assistance for setting up and managing an account
Our Support Site, where you can get answers from Vee, our chatbot; find helpful articles; check system status; or file a support request