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Vonage Named 2023 Hot Vendor in Communication Automation Platforms by Aragon Research

Aragon Research’s Hot Vendors in Communication Automation Platforms, 2023 report* assesses the communication automation platforms market to evaluate vendors as they provide emerging solutions that focus on delivering automated outreach and go beyond addressing basic customer communications needs.

*Aragon Research Hot Vendors in Communication Automation Platforms, 2023.” by Adam Pease, Jim Lundy, June 29, 2023.

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The report notes Vonage’s differentiating AI Acceleration Suite that emphasizes low-code/no-code workflow. Aragon Research noted Vonage for:

  • A suite of communications APIs and easy-to-use connectors that support enterprise communications needs ranging from SMS to video to voice verification and more

“Enterprises understand the need to continually meet the communications demands of their customers, so they need a platform that can not only build and launch applications, but can do so quickly and without the need for extensive coding skills. Vonage offers low-code/no-code workflow within its AI Acceleration Suite, intending to provide businesses with an enhanced process automation that allows a seamless approach to launching their communication channels.” - Jim Lundy, Founder & CEO, Aragon Research

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